Umbrella service matters most to recruiters, Parasol finds
16 August 2013
Recruiters value contractors’ reports of good service more than anything else when deciding which umbrella company to recommend, according to a survey.
Fri, 16 Aug 2013
Recruiters value contractors’ reports of good service more than anything else when deciding which umbrella company to recommend, according to a survey.
Umbrella services provider Parasol asked recruiters what influenced their decision. Of more than 160 respondents, 74% said hearing positive reports on service from contractors was the most important factor.
In joint second place was a good personal relationship with the contact at the umbrella provider and a low volume of problems.
Meanwhile 15% of recruiters said accreditation by a professional body mattered to them. Fewer than 30% cited financial rewards and incentives as a factor.
Derek Kelly, managing director at Parasol, says: “This survey just goes to show that reputations and good relationships mean everything in the staffing industry supply chain.”
Recruiters value contractors’ reports of good service more than anything else when deciding which umbrella company to recommend, according to a survey.
Umbrella services provider Parasol asked recruiters what influenced their decision. Of more than 160 respondents, 74% said hearing positive reports on service from contractors was the most important factor.
In joint second place was a good personal relationship with the contact at the umbrella provider and a low volume of problems.
Meanwhile 15% of recruiters said accreditation by a professional body mattered to them. Fewer than 30% cited financial rewards and incentives as a factor.
Derek Kelly, managing director at Parasol, says: “This survey just goes to show that reputations and good relationships mean everything in the staffing industry supply chain.”
