More than 60% of employees rated their managers as effective, according to an international study by Kenexa Research Institute, a division of Kenexa, a provider of talent acquisition and retention solutions.

The report was based on a survey of workers’ opinions in different countries, including the UK, Brazil, China, Germany, India and the US.

The study found that employee’s evaluations of their managers were driven by certain fundamentals criteria; namely treating employees fairly, managing the team and its work, and providing feedback to the employee.

Good managers had a major impact on how workers felt about their  organisation, and on their willingness to recommend it to other as a place to work, as well as their overall job satisfaction, the study revealed. Employees who were satisfied with their manager were also more likely to say they intended to stay with the organisation.

Jack Wiley, executive director, Kenexa Research Institute, says: “It really boils down to two fundamental truths. Effective managers are respectful, considerate and fair, as well as good organizers who can clearly communicate work expectations and provide feedback. While this is easy to grasp conceptually, many managers struggle with implementation, but for those who get it, there are huge dividends.”