Eploy technology helps secure RPO contract for Atlan Resource
Atlan Resource Solutions has won a recruitment process outsourcing (RPO) contract with communications company T-Systems and will be using a customised version of eploy’s online recruitment and applicant tracking software to manage the customer-candidate interface.
Whelan: choice of partner important
Atlan, which was acquired by Advantage Technical Resourcing earlier this year, will be using eploy’s web-based system to manage and co-ordinate selected suppliers and to standardise the recruitment process. The system will also overcome the challenges of T-Systems’ multi-tiered authorisation process, handling over 150 hiring managers and multiple cost centres.
Grant Whelan, director of Atlan Resource Solutions, said that the choice of software partner was important to Atlan’s proposal to T-Systems, as it required considerable flexibility.
“We included the standard features in our proposal but this soon changed following T-Systems’ request for Atlan to cover the authorisation process for all permanent vacancies. This required further enhancements to be built in the eploy software,” he said. “In addition, as the responsibility for maintaining all information relating to the client’s contingent workforce was to sit with Atlan, the software also needed to produce reports that would stand up to the client’s stringent auditing programme.”
The software can provide a 360° view of the recruitment function, giving time and cost-to-hire data and tailored management reports and information.
Burgess: complex process in technology
Paul Burgess, managing director of eploy, told Recruiter that by using technology to automate areas like the complex requisitioning process and authorisation, Atlan can concentrate on its core role. “There’s a lot of complex process hidden in the technology,” he said.
As well as integrating the system with T-Systems’ website and Atlan’s back office functions, he explained that eploy also developed a hiring manager’s portal so progress of positions can be tracked at all times. “If a hiring manager goes on holiday, you don’t want the recruitment process to suddenly stop. Having the portal means that if someone is away, the next person in that stage is automatically emailed,” said Burgess.
In the wider RPO picture, Burgess has noted more smaller recruitment agencies going for RPO contracts and believed the speed of technological development helps fuel this. “A lot of smaller agencies are finding little niches and we’re seeing a lot of interest from them regarding RPO services,” he said. “The technology is making it easier for them to go for these contracts.”
