Recruiters urged to build trust with HR
30 August 2012
Improved communication and understanding of the recruitment process could significantly improve the working relationship between recruiters and human resources departments.
That's the view of o
That's the view of o
Improved communication and understanding of the recruitment process could significantly improve the working relationship between recruiters and human resources departments.
That's the view of one IT recruiter who addressed a joint event in London of the Association of Technology Staffing Companies (ATSCo) and Intellect, the trade association for the UK hi-tech industry. It examined how the relationship between recruitment agencies and HR could be improved.
Stephanie Elliot, managing director of Volt Europe, said: "Recruiters should show the customer what the difficulties in the relationship are costing their business. Recruiters should track the people they are losing to their competitors and put a price on the value of the days work lost.
"Recruiters must prove their value. If they can prove they are essential, then things can move forward. If they can't, their hands will be tied," she added.
Elliot said that recruitment agencies have to build trust with their clients and show that the image of recruiters filling positions with anyone just isn't true.
Pat Cooper of Cooper HR Consulting told the audience of 30 recruiters: "Plan who is responsible for what, making sure everyone knows what is needed, and hold regular meetings to discuss issues and get feedback on candidates."
Jonathan Long, director of permanent recruitment at Lorien, urged recruiters to also form relationships with their clients' line managers. "HR doesn't have the urgency because the vacancy does not have the same impact on them as it has on the line manager. Therefore, recruiters must influence the manager direct."
That's the view of one IT recruiter who addressed a joint event in London of the Association of Technology Staffing Companies (ATSCo) and Intellect, the trade association for the UK hi-tech industry. It examined how the relationship between recruitment agencies and HR could be improved.
Stephanie Elliot, managing director of Volt Europe, said: "Recruiters should show the customer what the difficulties in the relationship are costing their business. Recruiters should track the people they are losing to their competitors and put a price on the value of the days work lost.
"Recruiters must prove their value. If they can prove they are essential, then things can move forward. If they can't, their hands will be tied," she added.
Elliot said that recruitment agencies have to build trust with their clients and show that the image of recruiters filling positions with anyone just isn't true.
Pat Cooper of Cooper HR Consulting told the audience of 30 recruiters: "Plan who is responsible for what, making sure everyone knows what is needed, and hold regular meetings to discuss issues and get feedback on candidates."
Jonathan Long, director of permanent recruitment at Lorien, urged recruiters to also form relationships with their clients' line managers. "HR doesn't have the urgency because the vacancy does not have the same impact on them as it has on the line manager. Therefore, recruiters must influence the manager direct."
