Angels to fly into more call centres and branches

Office Angels (OA) is to expand into the executive management and call centre sectors under the stewardsh

Office Angels (OA) is to expand into the executive management and call centre sectors under the stewardship of new managing director David Clubb.

Clubb, who was appointed on 22 December after holding the post on a 10-week temp-to-perm basis, wants to develop those areas of the business as well as consolidate OA's position as a leading player in the secretarial market.

He plans to do this by opening 10 branches a year over the next three years, and sees the move into call centres as an attractive option after the launch of a dedicated call centre branch in Glasgow last year.

Clubb added that he relishes the challenge of his new position. He told Recruiter in an exclusive interview: "It's a job I've been wanting to take on for a while now — really, it's my ideal job."

The former operations director was effusive in his praise of Paul Jacobs, his predecessor, who left OA to join driver specialist Clearstone last year. "When I was operations director, I was brought in to turn failing branches around but I look upon my role now as taking on something which is already successful," he said.

Clubb pointed out that though his management style would not differ radically from Jacobs', he did have 10 core values which OA consultants should share. He listed them as: honesty, trust, accountability, sharing knowledge, visibility, professionalism, passionate self-belief, uniqueness, enviable success and having fun.

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