Zero confidence

Poor management can lead to valuable staff leaving when things aren’t going well

When a football team isn’t doing as well as it should, the manager is often the first in the line of fire, as Terry Venables has discovered in his new role at Leeds United.

But in business, firms can lose a number of key staff before realising where the problem lies.

Employees are more likely to leave their jobs because they are sick of their boss rather...

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