Whose responsibility is safe passage?

Since 11 September, security has been of paramount importance for travel buying in many major organisations. David Arminas asks how much of the burden should fall on travel managers

It is often forgotten that a travel manager deals in their company’s most precious asset - its employees’ lives. The buyer’s decisions, including which hotel, airline or train to use, are of utmost importance to the company.

Since the 11 September terrorist attacks in New York, security has been a major concern for travel managers. So it is reassuring to know...

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