The ups and downs of relationships
13 September 2012
Building good relationships with suppliers requires a genuinely balanced approach. But is procurement striking that balance? Anusha Bradley reports
Supplier-relationship management (SRM) was a recurring theme at the CIPS Premier Conference held in London this month.
The consensus among delegates at the two-day event was that SRM must be addressed, but that in practice it is achieved to wildly varying degrees.
So why is it important? What are the benefits of good SRM? And why is it so difficult to do...