Sun, sea, sand supply
13 September 2012
Behind the fun image of the package-holiday industry are high risks and low margins. Peter Varley reveals the key role purchasing plays in the UK’s top operator, Thomson Holidays
For a quarter of a century, Thomson Holidays has led the UK air-inclusive holiday industry. Today, Thomson claims about a third of the market, selling over four million holidays a year, many through Lunn Poly, the travel agent chain of parent company Thomson Travel Group. It offers a choice of 4,000 hotels and apartments, has up to 170,000 customers abroad at any...