Scents and sensibility

Top London department store Selfridges makes 20 per cent of its annual perfumes and cosmetics sales at Christmas. Helen Riley talks to the woman responsible for buying them in

When Claudia Lucas walks through the imposing main entrance to Selfridges in London’s Oxford Street, she is transported from a bustling workaday, fairly unappealing street to a world of luxury and indulgence.

Once through the doors, the air is warm and redolent with rich scents as shop assistants murmur to customers and inviting displays stretch into the...

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