Risks with rewards

Contracts may be enhanced by schemes that provide incentivesfor quality work and punish poor performance. But they must be worded clearly, says Alan Ma

Some people have viewed the introduction of risk and reward schemes in goods and services contracts as a way to make buyer-supplier relationships less adversarial. The bonus-and-penalty nature of such schemes is an incentive for the supplier to complete the work more quickly and to improve quality.

However, such schemes must be clearly understood by both...

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