Return to tender
13 September 2012
Although it may be natural to blame contractors at the first sign of trouble, more often than not it is the process that is at fault, says Fred Wastell
Why don’t contractors perform? The simple answer is because we don’t ask them to. As purchasing professionals, we sometimes go to huge lengths to select a tender list full of leading-edge service providers. We ensure that they have a safety policy, a quality policy, financial cover to the appropriate level, insurance, membership of appropriate bodies, ISO...