Quality Management
13 September 2012
Quality control is an important curriculum area for students. Neil Fuller looks at a past examination question on the subject and suggests what students ought to consider when answering it
In the management of quality, the concept of zero defects is no longer considered to be a sufficiently tight criterion and the trend is to move away from control and inspection towards the critical appraisal of designs and the early involvement of suppliers. Discuss some of the techniques that can be utilised in this new approach to quality management and identify...