Printing money

WINNER Best process improvement initiative A complete overhaul of its print and logistics supply chain meant great executive sponsorship for Barclays and improved internal communication

The group logistics review, of Barclays Bank, which re-engineered its print logistics processes, is literally a lesson to others; it’s taught on the MBA and executive MBA courses at the Insead business school in France.

The GLR started in 2002 as a review of marketing logistics, says Ray Huntzinger, director of functions – business trans-formation, and the GLR’s...

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