Peers review
13 September 2012
‘Trusted adviser’, ‘appreciated’, but also ‘too cost-focused’ and ‘not delivering what we need’. Malcolm Wheatley finds out what buyers’ contacts really think of the profession
Reputations are easy to gain and hard to lose. To some, purchasing remains a paper-pushing, process-obsessed, profession. And this is despite the enormous strides made in recent years. The profession considers itself much improved, focusing on delivering what colleagues and suppliers want.
But, do others see it that way? The difficulty from the inside is...