Measure for measure

With over half of a typical company’s total operating costs being spent on goods, works or services, the art of measuring a supplier’s performance is of paramount importance. SM examines the necessary modus operandi

The measurement of a supplier’s performance relates to the way in which they carry out their total obligations against a purchase order or contract from the time that they are instructed to proceed with it. A supplier’s performance may be compared with either a standard, a performance on a previous order or another supplier’s performance.

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