Know your internal client
13 September 2012
Few purchasing departments manage their organisation’s spending on professional services. To do so, they need to develop a new breed of buyer, says Bill Young
The board’s management consultants come and go (or stay). Marketing and public affairs consider purchasing good enough for sourcing gifts and giveaways, but not market research or public relations. HR shudders to think of nasty buyers roughing up their external colleagues. And the legal department is… well, legal! “We don’t even know how much they spend!” moans the...