Intent letters fraught with problems, institute warns
13 September 2012
Purchasers have been warned to avoid using letters of intent for suppliers to carry out pre-contract work unless absolutely necessary, as they often cause more trouble than they are worth.
The best outcome is to resist pressure from managers to use the letters, according to a new CIPS policy document. It is one of nine practice policy documents laying out the institute positions on good practice.
The institute urges purchasing professionals actively to discourage employers from issuing letters of intent, more correctly called an “instruction to...