The intelligent customer
13 September 2012
The idea of cross-functional working and procurement skills extending across an organisation is gaining favour. Peter Stannack explains how to assess and use these relationships for success
There is a school of thought that suggests the core competencies of procurement should be shared across the whole of an organisation. This, the argument goes, would introduce a greater understanding of procurement processes, allowing other departments to act more efficiently. The aim of this approach is that the organisation will become an “intelligent customer”....