Indirect savings need firm direction

High-street chemist Boots is moving £650 million of its procurement to IBM. Liam O'Brien assesses the factors that will determine their success

Boots the Chemist has added its name to the small number of companies that currently outsource indirect procurement. The troubled high-street retailer, which has seen the supermarkets eat into its share of health, beauty and medicines, announced last week that it is moving £650 million of indirect procurement to IBM by the third quarter of this year (see...

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