Hard problems need a gentle touch
13 September 2012
Purchasers are still struggling to gain sway over the traditional 'black holes' of services budgets. David Arminas traces the steps needed to change this
A major new survey of European procurement directors shows that they still have a problem with some perennial "black holes". They continue to find it difficult to track and manage spending in categories such as marketing, travel and facilities management, consulting and temporary labour.
Visibility and control of this spend is as low as 25 per cent for some...