Going offline for good?
13 September 2012
After the initial heady rush to the Internet, many small UK firms are ditching their e-business initiatives. Malcolm Wheatley investigates why they are clicking off and whether a return is likely
It was, concedes Jerry Thompson with no little understatement, "something of a surprise". While talking to officials at the Department of Trade and Industry, Thompson - director of business broadband at telecoms giant BT - was asked to look at an advance copy of a report that had been commissioned from consultancy Booz Allen Hamilton. Part of a regular annual research...