The goal standard

In the second of a new series on how to manage suppliers, Ray Searles identifies the seven essential elements of a programme to measure and review their performance

The buyer has to put in a great deal of work to make a supplier relationship work. Portfolio analysis determines the relationship options for the suppliers that a buyer wishes to actively manage, as well as how the purchaser should proceed in drawing up an effective measurement and review process.

Although the extent and depth of such a process will inevitably...

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