Feeding off feedback
13 September 2012
Candidate or client complaints should never be ignored. If the latest survey from Jobsite is anything to go by, jobseekers' feedback is vital to your business.
Colin Cottell explains why you should ignore jobseekers at your peril
Feedback is important in any business. And no more so than in recruitment, where the demand for ever-higher levels of customer service means that any recruiter who fails to listen and then respond to its customer's concerns isn't likely to stay in business very long.But...