E-commerce guide: Safety catch

Fears about security are hindering the take-up of online trading. But if organisations are to capitalise on the Internet, they need to overcome their concerns, writes Cathy Hayward

Buying online is like buying a dress from your local market. You can’t be sure of the quality, where it was made or whether the stall will even be there next week if you need a refund. If the dress does fall apart, and the market trader is never seen again, you’re only a few quid out of pocket. But if it’s a key company purchase and the supplier has disappeared into...

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