Clothes line

Gone are the days when workers could be identified by their bowler hats and briefcases. Casual is now the buzzword in many offices. Helen Riley highlights the advantages and pitfalls for purchasers - and their suppliers

As a procurement specialist for Rentokil Initial, Neil Dixon divides his working time between days at the office and meetings with suppliers and key contacts around the UK. He is always on the lookout for new contracts and better deals, which means plenty of contact with other professionals in a range of industries.

For Dixon, one of the key rules of business...

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