Checking in for success

The partnership with Success Factors was the starting point for The Landmark London Hotel to find people with the right cultural behaviours

The Challenge
When it comes to staffing, hotels generally have one thing in common: a very transient workforce. Much of the time the front-line staff those meeting and interacting with customers are not working in the hotel as a long-term career option; they may be travelling and working to pay for the next trip, or students working during the long...

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