Cheap talk
13 September 2012
Line quality, price, even the switchboard cannot be taken for granted. Geoff Tyler looks at the best deals on the market
The Telecommunications Managers Association (TMA) says BT is still the main supplier for 65 per cent of UK businesses. Its lead is eroding, but only slowly, and the TMA figure is probably low - it is from a survey of members with active sourcing policies. BT has a good reputation for service quality and it uses its market lead to keep competitors jumping about on...