Bringing it all back home

13 September 2012
Mergers and acquisitions can cause massive disruption to even the best-laid outsourcing plans, so it is vital that purchasers factor them into the calculations, says David Arminas

When the Bank of Scotland (BoS) merged last year with the Halifax to create HBOS, the newly merged financial services giant inherited the BoS’s 10-year contract with IT outsource supplier IBM. But HBOS has now decided to end the contract with only two years completed and bring mainframe IT work back in house.

The deal was to have saved £150 million over the 10...

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