Back to go forth

After the global health and hygiene company tested how far outsourced logistics would pay off, it discovered that an in-house operation would be more efficient. Malcolm Wheatley reports

In mid-2000, consumer products giant Kimberly-Clark decided to outsource $30 million a year of trucking contracts – not all of the company’s $140 million trucking expenditure, by any means, but certainly a hefty chunk. The trucking work in question, explains Kimberly-Clark’s European logistics director Peter Surtees, was the movement of full truckloads between the...

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