Supply chain software is failing to deliver
29 August 2012
IT supply chain software is not living up to promises made by suppliers, according to a survey from management consultancy PRTM.
Based on responses from 68 supply chain executives across 14 industry sectors, 71 per cent reported systems such as enterprise resource planning software (ERP) delivered half or fewer of the anticipated benefits.
Only 11 per cent of respondents said products exceeded their expectations.
Seven per cent said the software actually made things worse. The most...