Shipping agents
28 August 2012
Q: I am working on a new contract for my company with a shipping agent that will provide shipping, importation and local transportation for us. What should I pay attention to and how should I monitor its performance afterwards?
A: Garry Mansell, managing director of procurement services provider Freight Traders, writes: The single most important thing in any contract of this nature is to establish a clear division of responsibilities from the start, otherwise you will leave yourself open to disputes and discontent that could sour the relationship between...