Ringing the changes
29 August 2012
As recruiters start to explore the potential benefits of call centres, we look at what a firm stands to gain – and what it has to overcome
Along with ‘hooded tops’, ‘call centre’ has recently become one of the most feared terms in the English language.
But not everyone views them with such trepidation. Health and social care recruiter Windsor Recruitment has decided to set up a call centre to transfer customer requests to its nine branches nationwide.
The York-based operation, which Windsor...