Raising your department’s profile

Q: I work for a rapidly expanding company, but our purchasing department is going backwards. We are now being treated as an order-processing function. The firm is sales orientated with little understanding among sales staff of how the supply chain works.

A: Guy Allen, director of procurement at Abbey, writes: I am sure there are a number of procurement professionals reading this who recognise your situation, so you are not alone.

Changing the status quo of anything in business, and specifically of procurement, usually needs some fresh impetus to get it going – a new head of...

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