Purchasers struggle to crack budget 'black holes'
28 August 2012
Purchasers continue to struggle with tracking and influencing spend in services "black holes" such as marketing, travel and facilities management, consulting and temporary labour, according to a major new survey.
The most difficult aspect in establishing control, according to a third of the 225 procurement directors polled, was understanding the complexity of pricing structures of service agreements.
Only half of respondents to the European Spend Agenda 2004 survey, carried out by Vanson Bourne, said that in these areas they could see where more than 25 per cent of spend...