Outsourcing saves £4m for Lexmark_2

Printer manufacturer Lexmark has saved £4 million since it began outsourcing its supply chain in June, according to Philippe Dumoulin, the company’s supply chain manager.

Lexmark faced a crisis in 1997 when research revealed 25 per cent of goods were received on time, despite management data putting the figure at 95 per cent. “We discovered we didn’t have a supply chain, just a series of loose entities,” said Dumoulin. “We outsourced as we didn’t have the expertise in-house.”

The firm chose software provider Manugistics in June...

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