Managing Communications in a Crisis

Authors: Peter Ruff and Khalid Aziz Publisher: Gower ISBN: 0 566 08294 2

‘Corporate affairs’ has come of age, say the authors of this book, and is "a vital and growing discipline within all major companies and organisations". They are certainly right in that public scrutiny now takes place 24 hours a day and in many media.

The authors, long-time journalists and now ‘crisis management consultants’, include in their definition of ‘...

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