Incompatibility is ‘wasting’ money

Electronic procurement systems designed to improve efficiency frequently “waste time and money” because they are incompatible with each other, according to a survey of 400 UK, European and US firms.

The study, carried out by UK IT research firm Quocirca, found 95 per cent of purchasers resort to using “older technologies” such as fax, e-mail or phone, because of incompatibility. This is despite 80 per cent of them having fully-automated systems.

Clive Longbottom, senior service director and survey author, said: “Automation has long been touted as an...

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