How to manage training providers

Q: After I gained my CIPS membership, my career moved into learning and development. But recent developments in our organisational structure have given me the opportunity to rekindle my procurement skills within the new L&D function. But can you advise me

A: Bob Bannister, managing director of iManage Performance, writes: Without doubt, one of the keys to successfully managing learning and development contracts lies within your ability to determine the value gained from the investment being made.

For many years, training organisations have been poor at post-delivery evaluation....

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