Firms move to transaction fees for travel agencies_2

More than 30 per cent of firms have ditched annual management fees for travel agents in favour of paying separately for each transaction, according to a survey by American Express.

“It’s advantageous for clients to pay for services they actually receive and it provides transparent costing information for purchasing,” said Olivier Sauser, European vice-president of consulting services at the company.

The move is part of a drive by firms to adopt more effective travel management strategies, as both the number of employees travelling and...

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