Empty shelves caused by ‘one-size-fits-all’ approach_2

One in seven items in shops are out of stock because most retailers operate a “one-size-fits-all” supply chain, according to a new report.

UK retailers are losing £4 billion in sales a year - equivalent to £1 billion in profits - from poor product availability, a study by consultants AT Kearney claims.

The report says that suppliers are less to blame than retailers’ own supply chains, which account for around 70 per cent of poor availability.

The warning follows the bankruptcy in January of...

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