Controlling non-stock orders

Q: I am a buyer/stores manager for a local housing authority. When our workforce require materials that we do not hold, they are issued with an ST number authorising them to purchase. Recently, however, not only is this happening more frequently but emplo

A: Simon Steele, consultant with PMMS Consulting Group, writes: The key to this issue is the need to fully understand the material and business requirements together with reasons why the workforce use the process in the manner you describe. This is probably best achieved by arranging a series of one-to-one meetings or organising a...

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