Business falls raise tension in travel market_2
17 August 2012
Tensions are rising between large corporate travel managers and their travel agents in the aftermath of the 11 September terrorist attacks.
Agents are unlikely to get the business they contracted for this year, said Colin Brain, director of travel consultant Management Solutions UK. But corporate travel buyers are having to consider the effect of reduced travel for this year on their budgets and negotiating strength with agents for 2002.
"BA's first-class bookings are down 60 per cent on North...