SMEs blame suppliers for solutions failures_3
18 July 2012
Small and medium-sized enterprises (SMEs) miss out on Internet opportunities because suppliers do not provide them with appropriate business solutions, according to a new report.
Mind the Gap, compiled by the University of Durham Business School and IT solutions vendor Flexion Systems, revealed that more than three-quarters of the 300 SMEs questioned found relationships with their information and communication technologies (ICT) suppliers frustrating or disappointing.
Around two-fifths said they felt their ICT supplier spoke a...