Promoting transaction fees for travel agents_3
18 July 2012
Q: I am a travel manager in a medium-sized firm. I think we could save money by moving to a transaction-fee arrangement with our travel agent, but I am finding it hard to persuade my procurement director to do this. He says it will be too complicated and
A: Dennis Bailey, a director of the Insitute of Travel Management (ITM) and purchasing manager and European travel manager at New Holland UK, writes: Unfortunately, due to the many facets that make up the commercial aspects of any travel programme, there is no “one size fits all” answer to your problem.
First, let us be quite clear that the transaction...