Ofgem rebuffs suppliers over customer transfers_3
18 July 2012
Energy suppliers have received a setback in their attempts to stop customers changing their electricity company.
After unanimous objections from industrial and consumer user groups, energy regulator Ofgem ruled that a proposed change to official electricity supply transfer rules would harm competition and be against customers’ interests.
Suppliers asked for the master registration agreement to be modified last October to permit them to prevent industrial and commercial...