Mistakes inevitable, warn experts_2

Fear of failing when implementing an e-procurement system is not a luxury today’s purchasing professionals can afford, delegates were told at the question time debate. There will be many failures as procurement strives to get to grips with systems that ha

“We should be cynical and realise that we will fail, and also ask just how long the e-procurement bubble will last,” said Ian Taylor, head of procurement at the Halifax and one of the five professionals on the panel.

Gerry Walsh, vice-president of global procurement at American Express, agreed that mistakes would be made, especially by early adopters, and that...

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