Consultants told to come clean with their clients_3
18 July 2012
Consultancies should be more upfront with their clients about where their business interests lie when they enter into contracts, delegates to the annual Management Consultancies Association conference were told.
“We’re probably about 60 per cent satisfied with the value of consultancy services,” said Jane Trinder, strategic development manager for Barclaycard Merchant Services. “There remains a lack of clarity about who they are and what they do, even when we are talking about tendering processes.”
Consultants often lack the vital interpersonal skills and all too...