Business travel becoming a commodity ‘like paperclips’_3
18 July 2012
Business travel is fast becoming an off-the-shelf commodity like paperclips, according to a senior buyer at The Boots Company.
Steve Raven, the firm’s manager of business travel, said there was a trend towards commodity-type procurement practices for travel packages.
He told the Business Travel 2002 conference in London: “We can now apply off-the-shelf methods to travel.
“In fact, everything is a commodity until it has been branded, and then it becomes a desired object.”
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