IT partnering_2

Q: I work for a local authority and we want to appoint a partner, or outsource, our IT department. What is the best-practice approach?

A: Dave Wheller, head of corporate procurement and direct services at Essex County Council, writes: I would question whether a single solution exists. IT partnering or outsourcing is a critical strategic decision to be taken by any authority and it is vital that the package is properly scoped at an early stage.

Initially, informal...

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